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Frequently asked Ranger & Pinpoint questions
We only offer refunds to Ranger EA users that haven't been able set up their EA correctly. Our tech support team is here to help you. Please contact us if you need assistance.
Currently, the Pinpoint EA is only available through our 3rd party website MQL5.com. Refunds can be done (if necessary) through their system but we can not offer refunds directly through Responsibleforextrading.com
It's recommended to use a $1000 starting balance with 500:1 leverage for the Ranger EA. You can use it on lower leverage accounts but the profit made will be lower. Lower leverage = less profit.
The Pinpoint EA can be used with $1000 account using just 30:1 leverage. You can also use higher leverage accounts as well.
It's recommended using at least a $5000 starting balance with at least 200:1 leverage.
The default settings are ALWAYS the best but you have the choice of increasing or decreasing the risk to your liking on both the Ranger and Pinpoint EA's.
You can purchase our EA's through our partner website, MQL5. Selling our EA's this way keeps both parties safe and protected.
Currently, we only allow our EA's to be used on Metatrader 4. An MT5 version is in the works though!
It's recommended to only trade the GBPCAD and AUDCAD pares when using the Ranger EA. We've optimized the settings for just these 2 pairs. You'll get the BEST performance by sticking to just these 2 pairs!
It's recommended to only trade the GBPUSD and EURUSD pares when using the Pinpoint EA. We've optimized the settings for just these 2 pairs. You'll get the BEST performance by sticking to just these 2 pairs!
Click this link to find all the information about how to change the copier risk settings!
You should be able to just follow the onscreen instructions when installing the copier.
If you are having trouble, you can click the tutorial link below for help.
The default settings are best and safest!