We deliver our products electronically either through email or by downloading through mql5.com. When you purchase a product you may be asked to download it from a website other than the one that you purchased it from. Should you decide to receive your products physically extra charges may apply. We keep the right to decline such requests. It may take up to 3 business days to deliver our products to our customers. We sometimes put a hold on delivery to make sure the transaction is legitimate.